Bali Body will only accept a return, exchange or refund if the products are returned in their original packaging and condition within 30 days of purchase. No refund will be accepted for products that have been opened or are returned damaged.

Bali Body will refund the purchase cost of the product(s) minus shipping and handling charges.

All shipping costs for returns are the responsibility of the customer and are non-refundable. We recommend using a tracked service to ensure it arrives at our warehouse safely.

To request a product return, please contact us at

Once your product has been returned to our warehouse, we will notify you via email to discuss your options to receive an exchange or refund.