General FAQ
Are Bali Body products vegan and cruelty free?
All Bali Body products are 100% vegan & cruelty free. We test on human babes only.
Where are Bali Body products made?
All Bali Body products are made in Melbourne, Australia. ABN 11 602 045 269
Where can I find the full ingredient list for each product?
A full list of ingredients for every product can be found on its product page.
What is the difference between the sun tanning oils?
All our tanning oils were developed to use in the sun to achieve a deep bronzed sun tan. Each variation is available in SPF15, SPF6 or without SPF. We’ve highlighted the main differences between each product to help you choose what might be best suited to you.
- Watermelon Tanning Oil provides the deepest sun tan
- Our Tanning & Body Oil is perfect for sensitive skin, it can be used in the sun or as a body oil before bed or in the shower
- Cacao Tanning Oil provides an instant hint of tint, making it perfect for the beginning of summer
- Pineapple Tanning Oil has a light sweet scent, it is perfect for dry and/or sensitive skin
- Peach Tanning Oil nourishes & softens the skin while giving you a golden sun tan
- Grape Tanning Oil provides the fastest suntan while being deeply nourishing
I need help finding my BB Cream shade. What should I do?
Send us a selfie via Instagram DM or email us at info@balibodyco.com and we can help choose the right shade with you.
Can I purchase Bali Body products in-store?
A selection of Bali Body products can be purchased at the following stores:
Australia
Chemist Warehouse - a full list of in-store locations can be found here.
USA
Ulta Beauty - a full list of in-store locations can be found here.
Indonesia
Atilla & Co. - store locations can be found here.
Please note: Our retail partners do not stock the entire Bali Body range, just the products they think are best for their region. To view and experience the entire range, shop at balibodyco.com
How long will it take for someone to reply to my email enquiry?
Our customer service team is based at our head office in Melbourne, Australia.
We’re online Monday - Friday 8.30am - 4.30pm AEST.
We will always endeavour to respond to your email within 24 business hours, but often with large amounts of enquiries our response time can be anywhere from 24 - 48 hours. This does not include weekends or public holidays.
Customer service email - info@balibodyco.com.au
Which payment methods are accepted?
Bali Body accepts payment via PayPal or credit card using Visa, Mastercard or Amex.
Afterpay is also available to Australian customers on orders over $25 AUD.
How can I sign up to the mailing list?
You can sign up to our mailing list here. Welcome babe.